About MB Secure

Our Story, Values and people

The Beginning Values Team Products The Future

Our Beginnings

When our founder and MD Mark Bates first got involved in the insurance industry 25 years’ ago, he knew there was a better way. Insurance isn’t just about financial management, but about being proud that you are protecting people when the worst happens. With this in mind, Mark forged his own unique path into the insurance market, showing that a strong customer focus and having the best policies on the market is a winning formula for all concerned. Initially operating in niche markets Mark developed Mark Bates Ltd, which has become one of the UK’s leading specialist insurers for the over 50s and disabled people.

MB Secure Limited has been set up to deliver the next stage of Mark’s vision, which is to expand product offerings, entering more niche sectors, as well as general insurance markets. As a keen caravan enthusiast Mark identified the Leisure industry as the best place to start and an area where he believes he can improve the quality of cover and customer service.

Our values

The whole team is fully committed to our customers. We want our customers to have the peace of mind that they are covered when things go wrong, so through are experienced advisors we will try to make sure they have the correct cover in place. When things go wrong we want to be able to get everything sorted for them without all the hassle, so our UK based claims team will hopefully be able to assist with this minimising their disruption. We like our policies to be both comprehensive and affordable, covering those eventualities which aren’t always covered by other companies, at a price that they can afford. With this in mind we have affordable payment options for most of our schemes and try to keep admin fees and excess to a minimum. We also want to give something back to our customers, which is why we offer a rewards scheme and no claims discounts for many of our policies.

Our Team

Every policy we produce is meticulously designed to provide the best possible cover
at a price that is both affordable to the customer and maintainable by us.

Mark has spent over twenty five years building and then consolidating an insurance intermediary business operating solely within a specific niche. Despite its success, he has continually resisted the urge to rest on his laurels and is constantly seeking to add real value to the existing product range and cross sell to his loyal customer base. It is this continued enthusiasm that led him to see the opportunity of operating a similar business on a broader platform built upon his expertise of running successful schemes.

Mark Bates

Managing Director

After two decades growing the Mobility insurance network of Mark Bates Ltd, Danny has taken the helm of creating a completely new business portfolio. His drive and determination of offering insurance backed protection for a whole range of products is self-evident. He is dedicated to making sure MB Secure Limited offer a diverse portfolio of products that provide market leading cover at an affordable price.

Danny Bates

Sales Director

Product Range

We want to be your one stop shop for insurance.

Static Caravan Insurance

  • mbsecure check Public Liability
  • mbsecure check New for Old
  • mbsecure check Contents Outside
  • mbsecure check Emergency Access Cover
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Park Home Insurance

  • mbsecure check Personal Liability
  • mbsecure check Fire, Flood & Theft
  • mbsecure check 24/7 Emergency Assistance
  • mbsecure check Verandas, Decking & Gates
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Tourer Caravan Insurance

  • mbsecure check Public Liability
  • mbsecure check Trips Abroad
  • mbsecure check Contents Outside
  • mbsecure check Alternative Accommodation
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  • mbsecure check Public Liability
  • mbsecure check Salvage Costs
  • mbsecure check Accidental Damage
  • mbsecure check No Claims Bonus
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Motorhome Insurance

  • mbsecure check Public Liability
  • mbsecure check Trips Abroad
  • mbsecure check Personal Accident
  • mbsecure check Alternative Accommodation
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Homeowners Insurance

  • mbsecure check New for old
  • mbsecure check No excess
  • mbsecure check No admin fees
  • mbsecure check Emergency Access Cover
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Mobility Insurance

  • mbsecure check Mobility Scooters
  • mbsecure check Manual Wheelchairs
  • mbsecure check In Home Warranty
  • mbsecure check Powerchairs
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  • mbsecure check Specialist medical cover
  • mbsecure check No age limit
  • mbsecure check Holiday Cancellation
  • mbsecure check £10m Medical Expenses
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Future Planning &
Estate Protection

  • mbsecure check Will Writing
  • mbsecure check Estate Protection
  • mbsecure check Advice On Family Trusts
  • mbsecure check Lasting Power Of Attorney
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The Future

Considerable headway is being made to achieve our long term vision of providing a full portfolio of insurance products for our customers, this is assisted by our close working relationship with our underwriters and business partners who continue to support our plans. The business strategy going forward is to continue to focus on the strengths, namely providing the best products on the market, having strong relationships with our business partners and ensuring that we look after our customers (with good policies, customer care and proficient claims handling).